{"id":12103,"date":"2020-01-01T07:00:06","date_gmt":"2020-01-01T07:00:06","guid":{"rendered":"https:\/\/aqtn.ca\/questions\/?p=12103"},"modified":"2022-06-01T14:43:06","modified_gmt":"2022-06-01T14:43:06","slug":"code-of-ethical-conduct","status":"publish","type":"post","link":"https:\/\/aqtn.ca\/questions\/association-quebec-aqtn-other-posts\/code-of-ethical-conduct\/","title":{"rendered":"Code of ethical conduct"},"content":{"rendered":"<div class=\"su-button-center\"><a href=\"\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#3b5da4;border-color:#304b84;border-radius:5px\" target=\"_self\"><span style=\"color:#FFFFFF;padding:7px 20px;font-size:16px;line-height:24px;border-color:#768ec0;border-radius:5px;text-shadow:1px 1px 1px #000000\"><i class=\"sui sui-print\" style=\"font-size:16px;color:#ffffff\"><\/i> PRINT<\/span><\/a><\/div>\n<h2>Non-profit Quebec-based multidisciplinary association<\/h2>\n<p>AQTN expects all of its members to adhere to the highest standards of professionalism, integrity, privacy, respect and confidentiality. Failure to do so may well result in the therapist&#8217;s membership termination. We believe that the techniques of our members can help clients achieve better health and ultimately a better quality of life.<\/p>\n<a href=\"https:\/\/aqtn.ca\/files\/AQTN_Standards_Massage_Therapy.pdf\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#3b5da4;border-color:#304b84;border-radius:5px\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:#FFFFFF;padding:7px 20px;font-size:16px;line-height:24px;border-color:#768ec0;border-radius:5px;text-shadow:1px 1px 1px #000000\"><i class=\"sui sui-file-pdf-o\" style=\"font-size:16px;color:#ffffff\"><\/i> standards of practice for massage therapy in Quebec<\/span><\/a>\n<p><strong><em>Last updated March 2021<\/em><\/strong><\/p>\n<h2>THE PHILOSOPHY BEHIND THE PRACTICE<\/h2>\n<hr \/>\n<p>AQTN recognizes that the client-therapist relationship is based on trust. AQTN therapists therefore first agree to a code of conduct that they must respect at all times.<br \/>\n<div class=\"su-note\"  style=\"border-color:#657ba9;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#7f95c3;border-color:#ffffff;color:#ffffff;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">&#8220;As a therapist offering professional health care services, my purpose is to serve the greater good of my client, including both physical &amp; emotional health and well-being. By bringing together the best of my skills and expertise, I will create value that the client cannot create alone. I will refer the client to a specialist when such a referral would benefit the client. I will propose sessions that enhance and provide remedy to my client for the long-term, without compromising their health or safety. I will take the time to explain the benefits and purpose of any therapeutic act whenever a client requests so or in situations where the client would derive a benefit from the discussion.&#8221; <\/div><\/div>\n<h2>PROFESSIONAL CODE OF ETHICS<\/h2>\n<hr \/>\n<p>To remain a member in good standing, all AQTN therapists must abide by the following code of ethics at all times. Members can be reported by their clients, by other therapists, by insurance companies and even AQTN during any random anonymous telephone or in-person inquiry.<\/p>\n<div class=\"su-box su-box-style-bubbles\" id=\"\" style=\"border-color:#082a71;border-radius:5px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3b5da4;color:#ffffff;border-top-left-radius:3px;border-top-right-radius:3px\">GENERAL CLAUSES<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:3px;border-bottom-right-radius:3px\">\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Violation of any of these rules may result in the termination of the member therapist if an investigation confirms the therapist has breached the code and the severity is deemed to warrant so.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> <strong>Honesty<\/strong>, respect and transparency in all dealings with the public, other health practitioners, insurance companies, and AQTN.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Confidentiality and anonymity in the course of all AQTN members&#8217; practice are essential to the reputation of the therapist, AQTN and the profession in general in the eyes of the public or the media. Therapists may not identify a client without prior written consent.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Discrimination is prohibited. Refusal to provide a treatment based on poor hygiene, verbal abuse or flagrant disrespect or other similar situations is, however, acceptable.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Members must be mindful of the consequences of their actions, and seek to promote the healthy and appropriate use of their therapeutic approaches.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members must seek to establish a relationship of trust with their clients, by embodying the AQTN philosophy.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members must respect the values and convictions of any client&#8217;s beliefs who explicitly inform them.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> False representation of a therapist&#8217;s level of competence or education is prohibited.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members must have their interests subordinated to those of the client, insofar of any specific promotion or treatment.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN does not have a program for gift certificate purchasing and use. Members may use gift certificates as part of their promotional tools, however insurance receipts can only be provided after a treatment has been rendered. [ <a href=\"http:\/\/www.aqtn.ca\/questions\/association-quebec-aqtn-other-posts\/certificats-cadeaux-et-emettre-un-recu\/\" target=\"_blank\" rel=\"noopener\">More on gift certificates &#8211; external content<\/a> ]<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Respect towards the client implies that the premises and all equipment be clean. The therapist themselves must always follow common hygiene standards.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Members must notify the association of any criminal background, including details if the offense is related to a designation represented by AQTN.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<h2>CODE OF ETHICS APPLIED TO THE CONTEXT OF A THERAPEUTIC TREATMENT<\/h2>\n<hr \/>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p><strong>1<\/strong>. Non-sexual based massage only; this also applies to all other therapeutic approaches.<br \/>\n<strong>2<\/strong>. Romantic relationships between a client and his or her therapist are not permitted, as it constitutes a violation of article 7 of the procedural section of the code of ethics.<br \/>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p><strong>3<\/strong>. Self-discipline and professionalism are to be exhibited at all times. AQTN understands that most therapies take place between two people behind closed doors. AQTN expects that the philosophy of practice be reflected in the therapist&#8217;s dealings with their clients at all times.<br \/>\n<\/div><\/div>\n<\/div>\n<div class=\"su-box su-box-style-bubbles\" id=\"\" style=\"border-color:#082a71;border-radius:5px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3b5da4;color:#ffffff;border-top-left-radius:3px;border-top-right-radius:3px\">PROCEDURAL<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:3px;border-bottom-right-radius:3px\">\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members are to address any serious complaints to AQTN either by phone, by fax, by mail or by email as soon as they are made aware of such a situation.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Never share personally identifiable information, which would be a breach of trust within the relationship client &#8211; therapist; unless obtaining a prior written consent from the client.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Any request for an interview from the media on the operations of AQTN must be redirected to AQTN. Members are free to promote their techniques and their practice so long as such dealings are aligned with the code of ethics and philosophy.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> The client may, at any time and without notice, request a copy of their complete file from the AQTN therapist, when such a file exists. It must be delivered within reasonable time limits, such as a week. If the therapist wishes to charge a reasonable photocopying cost, it may be no more than 25 $.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> If a conflict of interest arises in the client-therapist relationship, the therapist must explicitly ask and receive consent to continue any treatment.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Client information must be kept private and in a safe place, whether in a clinic or any other setting.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members cannot charge and issue receipts for services rendered to their immediate family members, which is defined to include grandparents, parents, siblings, children and partner, common-law or spouse. Exceptions may be made in certain cases using the appropriate authorization form which is to be sent with the receipt to the insurer. The insurer has the right to refuse the exception request, according to the policy or operational guidelines in effect.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Before turning to small claims court or other legal proceeding, the AQTN therapist must have exhausted all other venues, including contacting the administrative staff at AQTN for possible mediation.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members must respond in a timely manner to all AQTN communications, whether written or electronic.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<div class=\"su-box su-box-style-bubbles\" id=\"\" style=\"border-color:#082a71;border-radius:5px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3b5da4;color:#ffffff;border-top-left-radius:3px;border-top-right-radius:3px\">SCOPE, LIMITATIONS<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:3px;border-bottom-right-radius:3px\">\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> Any AQTN member that is made aware of another AQTN member that is not fulfilling their duties or not respecting the code of ethics must report the incident in a timely manner, either by phone, fax, mail or electronic mail.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> An AQTN member presented with a patient with symptoms or a medical ailment that is outside the scope of the therapist, must make explicitly clear the limitations of their therapies on the person and their illness, and when applicable, refuse to render treatment and recommend the client seek medical attention with a physician or another health professional.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN member therapists should not diagnose; nor should any therapist ever guarantee healing of any medical ailment, ever. Therapists cannot guarantee results for any set objective.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> The AQTN member therapist assumes all liability; including but not limited to: errors and omissions, professional liability, comprehensive general liability, property insurance, loss of profits and penal defense cost reimbursement. Access to complete protection of all the above named liabilities is available to them.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> AQTN members must take into account the limitations of the reach of their respective applied therapies, and under no circumstance dispense services for which he or she is not duly qualified.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<h2>PRICING, FEES, AND CHARGING CLIENTS<\/h2>\n<hr \/>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p><strong>1<\/strong>. The client named on the receipt is the one who received the treatment. The name of the therapist on the receipt is the one who rendered the service or treatment. The signature on the receipt is that of said therapist. The date on the receipt is the date the service was rendered.<\/p>\n<p><strong>2<\/strong>. AQTN members must be charging reasonable amounts for their services. AQTN does not specify a specific amount for a visit or for an hour.<br \/>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<p><strong>3<\/strong>. However, AQTN strongly endorses charging less than the reasonable and customary fees as established by the insurance company of their client, when such a situation exists.<\/p>\n<p><strong>4<\/strong>. AQTN mandates a maximum of 150 $ an hour or for a visit, as being unreasonably high. Any amount billed above this would require a special justification of the special circumstances.<br \/>\n<\/div><\/div>\n<\/div>\n<div class=\"su-box su-box-style-bubbles\" id=\"\" style=\"border-color:#082a71;border-radius:5px;max-width:none\"><div class=\"su-box-title\" style=\"background-color:#3b5da4;color:#ffffff;border-top-left-radius:3px;border-top-right-radius:3px\">Practicing medicine : Disclaimer<\/div><div class=\"su-box-content su-u-clearfix su-u-trim\" style=\"border-bottom-left-radius:3px;border-bottom-right-radius:3px\">\nAQTN members do not and cannot practice medicine, subject to a fine up to 20,000.00 $ per count. The definition of Illegal Practice of medicine is taken from the CMQ (<a href=\"http:\/\/www.cmq.org\/en\/Public\/Profil\/Commun\/AProposOrdre\/ProcessusDisciplinaire\/Enquetes\/ExerciceIllegal.aspx\" target=\"_blank\" rel=\"noopener\">Coll\u00e8ge des M\u00e9decins du Qu\u00e9bec<\/a>) and is as follows:<\/p>\n<p><strong>In the context of the practice of medicine, the activities restricted to the physician are as follows: <\/strong><br \/>\n<div class=\"su-row\">\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> diagnosing illness;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> ordering diagnostic examinations;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> using diagnostic techniques that are invasive or present a risk of harm;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> determine medical treatment;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> prescribe medication and other substances;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> prescribe treatments;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> use techniques or apply treatments that are invasive or present a risk of harm, esthetic procedures included;<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-list\" style=\"margin-left:10px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> monitor clinically the condition of patients whose state of health presents risks;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> provide follow-up care in pregnancy and attend at confinements;<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#333\"><\/i> decide on the use of restraint measures. The medical profession being an exclusive one, only those who hold a permit from the Coll\u00e8ge des m\u00e9decins du Qu\u00e9bec may apply such measures. Any treatment, if administered with a view to caring for or healing a patient, is a form of medical practice.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<h2 align=\"center\">Public notice on psychotherapy by the OPQ<\/h2>\n<div class=\"su-button-center\"><a href=\"http:\/\/www.aqtn.ca\/files\/Avis-de-Ordre-psychologues-et-Hypnose.pdf\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#3b5da4;border-color:#304b84;border-radius:5px\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:#FFFFFF;padding:7px 20px;font-size:16px;line-height:24px;border-color:#768ec0;border-radius:5px;text-shadow:1px 1px 1px #000000\"><i class=\"sui sui-file-pdf-o\" style=\"font-size:16px;color:#ffffff\"><\/i> Read the notice, French PDF<\/span><\/a><\/div>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Non-profit Quebec-based multidisciplinary association AQTN expects all of its members to adhere to the highest standards of professionalism, integrity, privacy, respect and confidentiality. Failure to do so may well result in the therapist&#8217;s membership termination. We believe that the techniques of our members can help clients achieve better health and ultimately a better quality of [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1,2590],"tags":[],"class_list":["post-12103","post","type-post","status-publish","format-standard","hentry","category-association-quebec-aqtn-other-posts","category-english"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Code of ethical conduct - Association Professionnelle - Massoth\u00e9rapeutes, Naturoth\u00e9rapeutes et Naturopathes<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aqtn.ca\/questions\/association-quebec-aqtn-other-posts\/code-of-ethical-conduct\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Code of ethical conduct - Association Professionnelle - Massoth\u00e9rapeutes, Naturoth\u00e9rapeutes et Naturopathes\" \/>\n<meta property=\"og:description\" content=\"Non-profit Quebec-based multidisciplinary association AQTN expects all of its members to adhere to the highest standards of professionalism, integrity, privacy, respect and confidentiality. 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